YOUfilm Weddings – Terms of Service

Effective date: January 1, 2025

These Terms of Service (“Terms”) govern your use of YOUfilm Weddings (“we,” “us,” “our”) services and website. By placing an order, renting equipment, submitting content, or accessing our site, you agree to these Terms.

1) Services

We provide:

  • Rental kits including video and/or photo equipment.

  • Video editing services based on user-submitted footage.

  • Optional add-ons such as highlight videos, albums, and extended backup.

We reserve the right to modify or discontinue services without notice.

2) Orders & Payment

  • All prices are listed in USD and may be subject to tax and shipping fees.

  • Payment is due at checkout; orders are not confirmed until payment clears.

  • We may cancel or refuse an order for suspected fraud, non-payment, or other reasonable grounds.

3) Rental Equipment

  • Responsibility: You are responsible for all rental items from delivery until return.

  • Use: Equipment may only be used for lawful, personal purposes.

  • Condition: Return equipment in the same condition as received (normal wear accepted).

  • Loss/Damage: You may be charged replacement or repair costs for lost or damaged items.

  • Late returns: If equipment is not shipped back by the due date, late fees may apply.

  • Return method: Use the prepaid label and packaging provided unless otherwise agreed.

4) User-Submitted Content

  • You retain ownership of all footage, photos, and audio you submit.

  • By submitting content, you grant us a license to edit, reproduce, adapt, and deliver final products for your personal use.

  • You represent that you have permission to record and submit content of anyone featured.

  • You agree not to submit unlawful, harmful, or infringing content.

  • Optional sharing (social media, portfolio, marketing) will only occur with your separate opt-in consent.

5) Delivery & Turnaround

  • Standard delivery for edited videos is typically [2-3 weeks] after receipt of footage, though times may vary.

  • Shipping of rental kits is generally within [5 business days] of event date unless otherwise stated.

  • Delivery estimates are not guarantees; delays may occur due to shipping carriers, volume, or other factors.

6) Refunds & Cancellations

  • Cancellations before shipment: Eligible for a 50% refund minus any processing fees.

  • Cancellations after shipment: Once items are shipped, fees are non-refundable.

  • Edited products: Once editing work has begun, fees are non-refundable.

  • Custom products (e.g., albums): Non-refundable once production starts.

7) Intellectual Property

  • The YOUfilm Weddings website, branding, logos, and marketing materials are our property.

  • You may not copy, reproduce, or use our intellectual property without permission.

8) Disclaimers

  • We do not guarantee perfect recording results. Video quality depends on user handling, lighting, and environment.

  • We are not responsible for footage lost due to technical errors, user mistakes, or shipping delays outside our control.

  • Services are provided “as is” without warranties, express or implied.

9) Limitation of Liability

To the maximum extent allowed by law:

  • Our liability is limited to the amount you paid for the service/rental.

  • We are not liable for indirect, incidental, or consequential damages (e.g., lost memories, emotional distress).

10) Indemnification

You agree to indemnify and hold us harmless from claims, damages, or expenses arising from your use of our services, submitted content, or violation of these Terms.

11) Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

12) Changes to Terms

We may update these Terms at any time. The “Effective date” will reflect the latest version. Continued use of our services after updates constitutes acceptance.

13) Contact Us

YOUfilm Weddings
Email: Contact@youfilmweddings.com